Frequently Asked Questions
Can I pay by credit card?
You do not have to create a PayPal account to use this service.
International buyers are responsible for all custom fees, taxes, tariffs, or receiving fees incurred.
Do you charge taxes?
Buyers are responsible for knowing and abiding by any import restrictions to their country.
Do you ship worldwide?
Red Point Tailor jewelry is shipped worldwide, FREE of charge.
How long will it take for my order to arrive?
It takes about 14-18 days for the package to arrive.
Can I track my shipment?
If you would like to upgrade your shipping to registered mail for EUR 20.00, please contact me.
What if the product is damaged during shipping?
What if an item is lost during the shipment?
However, I’d be happy to discuss an arrangement so you can still enjoy your Red Point Tailor jewelry.
Do you provide made-to-order items?
If you see an item that you want to have made-to-order according to your color or shape specifications, I’ll do my best to accommodate your choices whenever possible.
Please inquire about charges and needed extras before purchasing.
May I clean the glass jewelry with water?